FREE SHIPPING on ALL Orders Storewide!

FAQs

Payments, Shipping & Delivery

When will my order ship?

If all of the items you purchased are in stock, you will receive a shipping confirmation email, which includes tracking information within about 1 business day(s). If you purchased an item that is currently out of stock, you will recieve confirmation of shipment as soon as all of the items are available. 

What are my shipping fees? These fees are estimates. Fees may be lower or higher than amount below.

As always, all orders over $49 ship FREE.

If there is an issue with your order, we’re happy to accept returns on most orders. * Free shipping is automatically applied at Checkout on all orders over $49 before taxes are applied.

Some exclusions apply to free shipping, non-standard items, and deliveries to PO Boxes. Latest Bedding reserves the right to change this offer at any time.

If one item is backordered, when will my package ship?

We strive to ship all of our orders as fast as possible. If your order has an item that is not currently in stock, your entire order will ship when that item is back in stock. If you need part of your order sooner, shoot us an email at HERE and we'll let you know if there is a way to make this happen!

My order didn't ship yet; can I add an item to it?

For your own security we don't store your 3-digit pin/CVV for credit card on file, so the best way to add to an existing order is to place a new one and we can try to ship both packages together. After placing your second order shoot us an email HERE and a Customer Experience Specialist will help combine the orders for you.

I placed my order with expedited shipping, when will I receive it?

We prioritize expedited orders and try to get them out the door as fast as possible. If you place your order before 11am EST Monday through Friday and all items are available, your order will ship out the same day with your expedited selection. Otherwise, your order will ship out the following business day.

How do I know that my order has been shipped?

When your order has been shipped, we will send you an e-mail confirmation with your tracking number and a link to where you can track it online.

What is the status of my order? How do I track my order?

Once you have placed an order, you can check on its status at any time. Once an order has shipped, you will receive an e-mail that will contain your tracking information. You may also sign up for an account to keep track of all your orders with us HERE.

Why isn't my free shipping code working?

Free shipping codes must be entered into the promotion box at checkout. If you are having trouble with the code itself, or can't find a place to enter it, please shoot us an email HERE and let us know the code that is not working and we will make it right for you.

How do I use my referral code?

Thanks for spreading the word! Once you refer a friend, it usually takes 2 business days for our systems to cross check and ensure your friend's purchase went through. Once it does, you will receive an email with your unique code to make a purchase. Please note that if your code ends up on a third party unaffiliated deal site, your referrals will be deemed invalid.

Can I use two codes on one order?

Our automated systems will only allow one code per order at this time.

International Shipping

What countries do you ship to?

We only ship within the lower 48 United States. We do not accept orders outside the US or ship products to Alaska, Hawaii, Puerto Rico, Canada at this time.

Are your prices in USD?

All the prices on the site are in USD and our payment systems processes orders in USD. The conversion rate to your currency will happen through your bank or credit card.

Return & Exchange

How do I initiate a return or exchange?

If you receive a wrong item please email us HERE within 7 days of your delivery and provide us with the order number. We will then issue you an email with a prepaid label to you so you can return the incorrect item. Once the item is received, we will ship you the correct item.

To initiate an return, click HERE or send an email to returns@latestliving.com including your order number, condition of your item, reason for return and whether you’d like a replacement or refund.

ONLY in the event of a manufacturer defect, we will replace or refund your purchase (shipping charges if any are non-refundable) within 30 days of your delivery in the original packaging of any products that were unused, unwashed and in a re-sale condition. We do not accept returns on used, washed or products not in re-sale condition, or on any final-sale/clearance items.

No returns after 30 days of your delivery date. We cannot accept returns on items damaged through normal wear and tear or discoloration due to by bleach and cannot claim responsibility for damage caused by washing machines, irons, steamers or dry cleaners. We unfortunately cannot provide free return shipping or free exchange shipping for orders sent to Canada, Hawaii or Alaska.

What is your exchange policy?

Exchanges for different colors or sizes are quick and easy. We will gladly accept exchanges within 30 days of purchase. Return shipping charges are to be paid by the customer. Simply fill out a request form HERE. As soon as we receive your items, we'll ship out your new ones! Washed or used products unfortunately cannot be returned.

How do I find out where to ship my return / exchange?

Please email us at returns@latestliving.com and they will be able to assist you in your return. We will try to get back you as soon as possible.

What is your return policy?

You may return an item for a full refund within 30 days of delivery. Please email us HERE for a return authorization prior to shipping back as warehouse addresses may vary. Your credit card/PayPal will be credited within 7 business days of receipt of return. Please note: we offer full refund of the purchase* shipping charges, if any, will not be refunded. Shipping returns are the responsibility of the customer and will not be refunded.

*All items must be returned in their original packaging including: documentation, warranty cards and manuals (if applicable). We cannot accept returns of merchandise that have been used, laundered or soiled. We do not accept returns on buyers remorse. We inspect all returns and will issue a partial refund if found to be used, soiled or not in resalable condition.

Orders & Payments

Will my credit card be charged immediately?

No. Your credit card will not be charged until your order is shipped. When you enter your credit card information on the final review page, we'll give you an order confirmation number. You will also immediately receive an e-mail confirming that your order has been received. We will send you another e-mail to notify you when your order has been shipped and we've charged your credit card.

Why should I create an account?

You won't have to re-enter your credit card, shipping or billing information when you place an order they will be filled in automatically. You can also keep track of all of your orders through our website.

Registering makes gift giving simple. Your family and friends' information can be saved in your Address Book, so you avoid typing in their information each time you send a gift. Create an account now.

What are my payment options?

We accept Apple Pay, Visa, MasterCard, PayPal and Shopify Payments.

Is ordering over the Internet secure?

Yes. We've taken several steps to ensure all information received from our online visitors is secure from unauthorized access and use. All transactions are completed on a Shopify secure server. In secure mode, your computer and our server send data back and forth in an encrypted format.

When will my credit card be refunded?

Once your package has been received, your refund or exchange will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment.

Can you tell me when new products and promotions are announced?

Yes. Simply subscribe to our newsletter or create an account with us and you will be eligible to receive e-mail updates on new products, sales, events and other special announcements. Click here to get started.

Are your prices in USD?

All the prices on the site are in USD and our payment systems processes orders in USD. The conversion rate to your currency will happen through your bank or credit card.

I just received my order but some components are missing!
What should I do?

Most smaller components are folded within our core sets so we recommend completely unpacking and unfolding all the sheets to make sure all the items are in there. If we did make a mistake when packing your order, please email us HERE and we will be sure to send you missing components ASAP.

I entered the wrong billing address, what do I do?

Not to worry, shoot us an email us HERE and we will try to get back to you ASAP.

I can't check out. How can I place my order?

If our site is not currently working properly, please feel free to shoot us an email us HERE and we will gladly put your order through.

I ordered your product as a gift, are there prices on the box?

All of our items come pre-bundled in a Latest Bedding carton packaging. We do not have gift messaging at this time, but we make sure of our packing slips don't include pricing just in case your order is a gift!

I can't log into my account.

In order to check out on our website, you only need to enter your email address. In order to see previous orders, you can create an account and login. Please shoot us an email if you have any difficulty logging in and we will help you out!